Post by John Craine on Mar 15, 2016 14:11:00 GMT -5
sarahck convened the meeting at 12 noon eastern time using a new webinar platform. About 27 participants were in attendance. The consortium has grown in size and membership is so dispersed that we are experimenting with webinar technology to make the meetings more accessible. About half of the participants attended by phone, the others by computer.
Recruitment strategies were the focus of this meeting which featured guest speakers from Centering practices around the state of South Carolina.
Lynn Quillan, OB/GYN Center of Greenville Health System - Lynn is a champion recruiter at her site and spoke about her personal approach to recruiting women into her Centering groups. She has been doing Centering for 7 years and attributes most of her success to the fact that she is a friendly people person and is recruiting women into her own groups. She has an incentive to get her numbers.
Allison Nissen, MUSC Women's Health at Cannon - Allison spoke about her site's use of video to engage prospective Centering patients. Due to technical issues we were unable to view the video so it is embedded here.
Sharai Amaya of Montgomery Center discussed their use of Centering Intake Groups to introduce new patients to the concept of Centering and see the Centering space to demonstrate to them that Centering is "not as scary" as they might think. Sharai noted that since implementing the intake groups Centering enrollment has risen "substantially". The important takeaways of this discussion were how crucial the processes around the initial touchpoints with the patient are to educating them and building their comfort with Centering. Having the right process delivered by the right people makes a world of difference.
Another important point made dealt with setting appropriate expectations. When patients are contacted about their first prenatal appointment they are told exactly what will happen as well as what won't happen (e.g. ultrasound). That way they are not surprised or dismayed by their initial visit.
Maureen Nowak of Carolina OB/GYN discussed how they use their space for patient recruitment. They have a designated space for Centering which they have decorated and made very comfortable. They are now using it as the default waiting room for OB appointments when there aren’t groups, and it’s a major selling point for them. Photos of their Centering space can be found at the links below:
centeringconnects.org/thread/53/show-centering-space
www.kizoa.com/Video-Editor-Movie-Maker/d36474221k1336416o1l1/cobgyn-centering-space
John Craine, Regional Director, Centering Healthcare Institute wrapped things up with a discussion of patient inclusion / exclusion criteria for Centering and encouraged practices to expand their Centering eligibility to higher risk patients.
Next meeting's topic will focus on sharing new and favorite activities for Centering groups. Date and time to be announced.
Recruitment strategies were the focus of this meeting which featured guest speakers from Centering practices around the state of South Carolina.
Lynn Quillan, OB/GYN Center of Greenville Health System - Lynn is a champion recruiter at her site and spoke about her personal approach to recruiting women into her Centering groups. She has been doing Centering for 7 years and attributes most of her success to the fact that she is a friendly people person and is recruiting women into her own groups. She has an incentive to get her numbers.
Allison Nissen, MUSC Women's Health at Cannon - Allison spoke about her site's use of video to engage prospective Centering patients. Due to technical issues we were unable to view the video so it is embedded here.
Sharai Amaya of Montgomery Center discussed their use of Centering Intake Groups to introduce new patients to the concept of Centering and see the Centering space to demonstrate to them that Centering is "not as scary" as they might think. Sharai noted that since implementing the intake groups Centering enrollment has risen "substantially". The important takeaways of this discussion were how crucial the processes around the initial touchpoints with the patient are to educating them and building their comfort with Centering. Having the right process delivered by the right people makes a world of difference.
Another important point made dealt with setting appropriate expectations. When patients are contacted about their first prenatal appointment they are told exactly what will happen as well as what won't happen (e.g. ultrasound). That way they are not surprised or dismayed by their initial visit.
Maureen Nowak of Carolina OB/GYN discussed how they use their space for patient recruitment. They have a designated space for Centering which they have decorated and made very comfortable. They are now using it as the default waiting room for OB appointments when there aren’t groups, and it’s a major selling point for them. Photos of their Centering space can be found at the links below:
centeringconnects.org/thread/53/show-centering-space
www.kizoa.com/Video-Editor-Movie-Maker/d36474221k1336416o1l1/cobgyn-centering-space
John Craine, Regional Director, Centering Healthcare Institute wrapped things up with a discussion of patient inclusion / exclusion criteria for Centering and encouraged practices to expand their Centering eligibility to higher risk patients.
Next meeting's topic will focus on sharing new and favorite activities for Centering groups. Date and time to be announced.